Plan information & policies
Quick access to the details behind our plans, pricing and policies.
Energy
Billing & support
- 13 36 36 (13 dodo) — Tap to call
- Outside Australia: +61 2 8375 36 29
- Hours: Monday to Friday, 9am – 6pm AEST
Call centres are closed on Easter and Christmas Public Holidays.
Internet & Mobile help
Self-help & outages
Troubleshooting, FAQs, and current service status.
Live chat & call
Chat with us online or call for help.
Chat is launched from the Contact Us page.
Financial hardship support
If you’re having trouble paying your bill, we may be able to help. Dodo offers financial hardship support and can work with you to find an arrangement that suits your circumstances.
If you’re in immediate hardship, please contact us as soon as possible so we can discuss available options.
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